Description
Job Description
Title: Administrative Services Manager
Reports to: Manager, Property Preservation Services
The Cara Program is a non-profit organization that assists homeless and at-risk individuals to improve their skills, find full-time employment and achieve real, lasting success. Since 1991, over 2,500 individuals have received permanent jobs and intensive support services.
Founded in 2005, Cleanslate Chicago is a social enterprise focused on neighborhood beautification and property preservation services. Cleanslate leverages its business to provide opportunities for individuals to learn and apply new skills, earn money, improve their long-term job prospects, and make a real difference in the community. The Cleanslate Property Services division offers opportunities related to the preservation of foreclosed and abandoned properties.
Purpose: To lead and coordinate all of the administrative and customer needs related to the Cleanslate Property Services division.
Responsibilities:
· Manage the coordination of all aspects of scheduling, records and work order flow for Cleanslate personnel assigned to work on Property Service projects.
· Lead and manage team of talented staff in the building of an infrastructure adequate to meet the increasing demands of a growing property preservation division.
· Create strategic systems to effectively monitor and properly plan for business growth.
· Oversee the coordination of work order assignments as well as work with third party vendors from job assignment through follow-up.
· Oversee the supply ordering and supply stock for maintenance projects as well as assist with mailings and vendor/client correspondence.
· Prepare and provide status reports highlighting performance with each Property Preservation customer.
· Manager and create the appropriate systems for all data entry, filing and audio/visual setup related to Cleanslate Property Services.
· Ensure all human resource items are properly executed by Cleanslate management team.
· Use Cara’s transformation principles in coaching and interacting with program participants and staff every day.
· Perform additional duties as deemed necessary and appropriate by Cleanslate Management.
Additional Qualifications:
· Proven track record of creating and managing extensive and complex operational systems.
· Understanding and background in working with vendor management, REO and PPO invoicing, work order processing, etc.
· Ability to efficiently manage multiple tasks with frequent interruptions as well as effectively organize daily tasks to meet deadlines.
· Ability to solve practical problems and deal with a variety of unexpected obstacles independently.
· Consistent and articulate communicator.
· Detail-oriented and forward thinking.
· Proficient in Microsoft Excel, Word and Outlook and extensive experience in working with the multiple work order processing systems of companies such as Bank of America and Safeguard strongly preferred.
· Strong work ethic with ability to excel in a fast-paced and high-pressure environment.
All interested candidates must submit a cover letter, resume and salary requirements to John Rush at hr.clsl.asm
thecaraprogram.org in order to be considered.
The Cara Program is an Equal Opportunity Employer.
How to Apply
The employer has chosen to incorporate application directions and/or contact details in the posting description itself. Please reference the details above for this information.